Shipping policy

Shipping Policy

Effective Date: 29 August 2026

Thank you for shopping with UMA LED by Shree Sales Corporation.

This Shipping Policy explains how orders placed through www.umaled.com are processed and delivered.

1. Order Processing

Orders are normally processed within 1–3 business days after successful order confirmation and payment.

Orders are not normally processed or dispatched on Sundays or public holidays.

During periods of high order volume, promotional campaigns or circumstances beyond our control, processing may take additional time.

2. Delivery Time

Once an order has been dispatched, the estimated delivery time within India is generally:

3–7 business days

Delivery times are estimates and may vary depending on:

Delivery location
PIN code
Courier partner
Weather conditions
Public holidays
Transportation disruptions
Other circumstances beyond our reasonable control

Delivery timelines are therefore not guaranteed.

3. Shipping Charges

Applicable shipping charges, if any, will be displayed at checkout before the customer completes payment.

Where free shipping is offered, the applicable minimum order value or promotional conditions will be displayed on the website or at checkout.

4. Order Tracking

After dispatch, customers may receive a tracking number or tracking link through the contact information provided with the order.

Customers can use the tracking information to check the shipment status.

5. Shipping Address

Customers are responsible for providing a complete and accurate:

Name
Delivery address
Phone number
PIN code

UMA LED is not responsible for delivery failure or delays caused by incorrect or incomplete information provided by the customer.

6. Delayed Shipments

Delivery delays may occasionally occur because of courier operations, weather, transportation disruptions, high-volume periods or other circumstances beyond UMA LED's reasonable control.

If an order appears significantly delayed, customers may contact UMA LED with their order number.

We will assist in checking the shipment status with the applicable courier partner.

7. Lost or Damaged Shipments

If a shipment is reported as lost or damaged during transportation, UMA LED may coordinate with the applicable courier partner to investigate the shipment.

Customers should retain the original packaging and provide photographs or other information when reasonably requested.

Any replacement or refund for a damaged product will be handled according to our Return, Replacement & Refund Policy.

8. Undeliverable Shipments

If a shipment is returned to UMA LED because of:

Incorrect or incomplete address
Incorrect PIN code
Customer unavailable to receive the shipment
Customer refusal to accept delivery
Other customer-related reasons

additional shipping or re-shipping charges may apply.

Any applicable refund will be handled according to our Return, Replacement & Refund Policy and may be subject to deduction of shipping or return-to-origin charges actually incurred.